Inbound Manager (Houston, TX)

Inbound Manager (Houston, TX)

The Company

Headquartered in Houston, Texas, McLane Global has a growing network of offices and food-grade logistics facilities in California and Utah, as well as top international markets including the Middle East, China, Southeast Asia and beyond. McLane Global leads the industry with top brands, products, and services through four key divisions: International Sales, U.S. Sales, Logistics and Transportation, and McLane Hunger Solutions.

Job Description

As one of the world’s largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. Currently, we’re seeking an Inbound Supervisor to oversee our night shift operations at our global fulfillment center in Houston, TX. This skilled multitasker will manage the receiving, handling, storing, and picking activities of the warehouse, ensuring that quality standards are met or exceeded. The warehouse supervisor must achieve inventory accuracy, coordinate order fulfillment, and track shipping times for millions of product orders every year. The ideal candidate is exceptionally detail-oriented and able to manage multiple facets of warehouse operations simultaneously while maintaining our core values. The supervisor will ensure competent coaching methods throughout the Inbound operations process while practicing and maintaining safety and complying with all company policies and procedures.

Role Responsibilities

The supervisor will perform functions that may include but are not limited to:

  • Champion that leads through McLane Global Company Culture and Principles
  • Efficiency plan and coordination of administrative activities to ensure accurate results in all receiving aspects and related operations.
  • Ensure continuous improvements of operational processes to ensure accuracy and compliance.
  • Oversee daily monitoring efforts to ensure productivity standards meet company/departmental standards.
  • Maintain awareness of the business context and company profitability, including budgetary control issues.
  • Arrange daily/weekly meetings with staff as appropriate to review overall team/individual performance.
  • Confirm all Receiving deadlines are met per company standards and customer commitments.
  • Ensure the process of tracking and maintaining productivity standards for each associate.
  • Monitoring Key Performance Indicators (KPI) to track success and/or recurring problems.
  • Supports with delivering on DC budget targets for their department.
  • Make sure that SOPs are always followed and utilizing appropriate methods for all customers.
  • Maintain customer service standards by controlling mis-received orders and items.
  • Collaborate with internal customers and partners to deliver the results and provide feedback to teams to execute a successful plan.
  • Plan, manage, and maximize all inventory functions.
  • Attract and retain a qualified and motivated workforce, while encouraging new ideas for improvements.
  • Maintain sanitation, cleanliness, and eliminate damage and spills.
  • Coach and groom direct reports for excellence while documenting their progress and cross-training to provide adequate coverage in key areas.
  • Provide oversight while evaluating employee performance, handle disciplinary issues, and maintain an environment of respect and accountability.
  • Require a “Tour Ready” and safe work area and securing building/operations at the end of the shift.
  • Report and schedule the fix of problematic equipment to vendors.
  • Responsible for managing the operation performance results of the assigned department.
  • Responsible for hiring, training, annual review process, performance engagement, development, and coaching.
  • All other duties as assigned.

Position Requirements

  • Minimum experience of 5 years in a supervisory or managerial role in a distribution operation environment.
  • Demonstrated analytical and problem-solving skills
  • Ability to handle multiple high-priority tasks
  • Intermediate to advanced computer skills in WMS, Labor Scheduling Standards, Excel, and Word
  • Experience using automation or MHE (material handling equipment)
  • Ability to maintain a safe work environment
  • Flexible and adaptable with schedules that require weekends and occasional after-hours to complete priority tasks
  • Able to read, write, and speak both English & Spanish fluently

Working Conditions and Physical Effort:

  • Medium – Work (lifting not more than 50 lbs. at a time, with frequent lifting / carrying of 25 lbs.)
  • Kneeling or crawling
  • Repetitive hand or body motions
  • Stepping up and down, ascending/descending stairs on a pallet jack
  • Stooping, crouching, or bending
  • Reaching with arms and hands above the head or to full extension
  • Grasping – applying pressure to an object with fingers, thumb, and palm
  • Large Warehouse Environment


  • Competitive base compensation with an extremely rewarding incentive compensation plan
  • Full Benefits including Medical, Dental and Vision
  • 401(k) with Employer Match
  • A high energy, face paced, team environment that has fun winning every day, week, month, and year!
  • All offers are contingent upon passing a background check and drug screening.
  • No company visa sponsorships
  • No phone call or walk in inquiries for this position, apply online to be considered.
  • Pay Range: $65,000-$75,000


Employees MUST be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Furthermore, job descriptions typically change over time as requirements and employee skill levels change. The Employer retains the right to change or assign other duties to this position.

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